Frequently asked questions

FAQ / Shipping

Yes, we ship internationally with a few exceptions!

At this time, we are unable to ship orders to Russia, Belarus, Greece and India due to current restrictions.

US - Free standard shipping on orders over $150 USD (before tax), or $5 USD for standard shipping. Express shipping available for $15. 

Canada - Standard shipping $5 USD. Express shipping available. Any applicable duties, taxes and/or import charges will be calculated and collected at checkout. 

International (excluding Australia) - Standard shipping $25 USD. Express shipping available. Any applicable duties, taxes and/or import charges will be calculated and collected at checkout. 

Australia - Standard shipping $35 USD. Express shipping available. Any applicable duties, taxes and/or import charges will be calculated and collected at checkout.

Please be mindful standard shipping times do not include weekends, holidays, weather interferance and any unforeseen delays that may arise with the courier service.

US Standard Shipping: 3-5 business days

US Express Shipping: 2-3 business days

Canada Standard Shipping DDP: 8-16 business days

Canada Express Shipping DDP: 3-4 business days

International Standard Shipping DDP: 8-16 business days 

International Express Shipping DDP: 4-5 business days

*The following states are not eligible for US Express Shipping at this time: Orders shipping to Alaska, Hawaii, Puerto Rico, military addresses, and PO boxes

Please be mindful standard shipping times do not include weekends, holidays, weather interferance and any unforeseen delays that may arise with the courier service.

Any order shipped outside of the United States may be subject to import duties, taxes and/or charges. Any applicable fees will be calculated and collected at checkout at the time of purchase. All orders where these fees apply will be shipped DDP (Delivery Duty Paid) and no additional charges will be required during shipment/delivery. Should customers have any issues with their shipments, please contact us at hello@valeria.com.

Any import duties, taxes and/or charges are not covered or reimbursed through VALERIA, and are not included in or subject to refunds should an order/item(s) be returned/exchanged. 

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Free Domestic standard shipping on orders over $150 usd

For more shipping information, visit our FAQ Page.